Terms of service

Terms of Use

Last updated: 1 July 2025

WEBSITE TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What's in these terms?

These terms tell you the rules for using our website www.titansupplements.com.au (“our site”).

Who we are and how to contact us

Our site is operated by Ironside Fitness Industries Pty Ltd ("We"). We are a company incorporated and registered in Australia with ACN 674 448 394. Our main office is in Bunbury, Western Australia.

You can contact our team at online@titansupplements.com.au.

By using our site, you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Notice, which sets out how we may use your personal data.

Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase goods from our site, our Terms and Conditions of sale will apply to the sales.

All of these policies are available on our website.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that anyone who accesses our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Our site is only for users in Australia

Our site is directed to people residing in Australia. We do not represent that content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your username or password, you must promptly notify us.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights within our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Save as provided in this section, you are not permitted to use our trademarks and/or any other intellectual property rights without our approval.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us and our licensors.

If you print off, copy, download or use any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

Our site may include information and materials posted and/or uploaded by other users of the site (for example, comments on any content, articles and/or blogs on our site). This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact our team at online@titansupplements.com.au

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Condition of sale.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity or any indirect, consequential or special loss and/or damage.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

How we may use your personal data

We will only use your personal data as set out in our Privacy Notice.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must ensure that your contribution (a) is not defamatory or discriminatory of any person; (b) is not obscene, offensive, hateful or inflammatory; (c) does not bully, insult, intimidate or humiliate any person; (d) does not promote any illegal activity; (e) is not provided in breach of any legal duty owed to a third party (such as a contractual duty or a duty of confidence); and (f) does not infringe any intellectual property rights of any other person.

You warrant that any such contribution complies with these standards, and you will be responsible to us for any loss or damage we suffer as a result of your breach of warranty.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with these standards.

Any content you upload to our site will be considered non-confidential and non-proprietary and you grant to us a worldwide, perpetual, royalty free, transferable licence to use, reproduce, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

You are solely responsible for securing and backing up your content.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Western Australia Criminal Code Compilation Act 1913 and the Commonwealth Criminal Code Act 1995. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation are governed by Australian law. However, if you are habitually a resident in a country other than Australia, the mandatory provisions applicable in that country which cannot be deviated from by contractual agreement remain unaffected. You and we both agree that the Australian courts will have exclusive jurisdiction, except that if you are habitually a resident in a country other than Australia, you can bring legal proceedings either in the competent courts of that country or in the Australian courts.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Australian law. We both agree to the exclusive jurisdiction of the Australian courts.

 

Terms and Conditions

Last updated: 1 July 2025

These are the terms and conditions on which we supply our products to you.

Please read these terms carefully before ordering with us. These terms tell you what you need to know about buying with us. If you think that there might be a mistake in these terms, please let us know. We may revise these terms and conditions without notice by posting revised terms and conditions of sale on our website. The terms and conditions posted on the website at the time you place your order will govern that purchase.

1. Who we are and how to contact us

1.1 Who we are. We are Ironside Fitness Industries Pty Ltd – a company incorporated and registered in Australia with ACN 674 448 394. Our main office is in Bunbury, Western Australia.

1.2 How to contact us. You can contact us on the Contact Us link on our website home page or via email online@titansupplements.com.au.

1.3 How we may contact you. If we have to contact you, we will send an email to the email address you provided to us in your order.

2. Placing an order

2.1 How you can place an order. Orders are placed through our website. Once you’ve added the product(s) you’d like to your basket, you’ll go through our checkout procedure where you’ll need to enter your contact details, delivery and billing information. Please check, double check and even triple check your order (e.g. the product(s), size(s) and delivery address) before clicking the “complete order” button or the “pay now” button.

2.2 Acceptance of your order. Your order is an offer from you to us to buy the product(s) in your basket. After you place an order, you will receive an email from us confirming that we have received it. Our official acceptance of your order takes place when we email you to confirm we’ve dispatched your product(s). It’s at this point that a contract will come into existence between you and us. When we acknowledge your order, we’ll also confirm your order number. If you need to contact us about your order, you should quote this number.

2.3 Restrictions on placing orders. To order our products, you must be at least 18 years old and be authorised to use the payment method which you use to pay for the products you order. If you are under 18, you may place an order only with involvement of a parent or guardian.

3. Our rights to cancel your order

3.1 If we cannot fulfil your order. In the unlikely event that we’re unable to fulfil your order (e.g. because the product is out of stock, we haven’t been able to verify the billing information you’ve provided, you have requested delivery to a country that we do not currently ship to, or there has been an error in the pricing or description of the product), we’ll let you know by email and we won’t charge you for the product. Where this occurs, no contract will be formed between you and us.

3.2 Unusual or suspicious activity. We provide our products for your personal use only. We may cancel an order if we notice something unusual or suspect that our products are being exploited for any commercial, business or re-sale purpose. If this happens to you and you think we’ve made a mistake, get in touch with our customer service team through our Contact Us link on our website home page or via email online@titansupplements.com.au.

3.3 Suspending the supply of products. We may have to suspend the supply of a product to you to:

3.3.1 To deal with technical problems or make minor technical changes.

3.1.2 To update the product to reflect changes in relevant laws and regulatory requirements.

3.3.3 To make changes to the product as notified by us to you.

4. Our products

4.1 What we provide. We provide nutritional supplements, fitness gear, including clothing and accessories.

4.2 Descriptions of our products. The pictures of our products (and packaging) on our website are for illustrative purposes only. We work to ensure that colours are displayed accurately but we can’t guarantee that a device’s display of the colours exactly reflects those of our products.

4.3 Gift cards. You can purchase a gift card (in the form of a digital code) from us in the same way as any of our other products, however:

4.3.1 You cannot purchase a gift card using another gift card as payment.

4.3.2 Gift cards are valid for 12 months from the date of purchase.

5. Delivery

5.1 Delivery destination. Unfortunately, we only ship to Australia.

5.2 Delivery costs. Orders under the value of $150, with Standard Delivery selected as the shipping option, will be charged a flat rate of $10 for shipping. All orders $150 or over, with Standard Delivery selected as the shipping option, will be shipped free of charge. All orders with Express Post selected as the shipping option, will be charged a flat rate of $15 for shipping.

5.3 Additional charges. Any additional charges which apply to your order (for whatever reason), will be your responsibility and are not included in the delivery costs.

5.4 When we will provide the products. When we deliver the products to you will depend on the delivery method you select during the order process. If you are buying products during promotional periods, it may take a little longer for our products to be delivered to you. Products selected from multiple brands may be sent separately and may arrive at different times.

5.5 We are not responsible for delays outside our control. If delivery of the products to you is delayed by an event outside our control (e.g. because of postal/courier delays, logistics or bad weather), we’ll let you know as soon as possible. If there is a risk of substantial delay, you can contact us to cancel your order and we’ll refund you for any products that you have paid for but have not yet been distributed from our facilities.

5.6 If you are not available when the product is delivered. If no one is able to take delivery and the products cannot be posted through your letterbox, the postal services/courier will generally notify you of the delivery attempt and tell you how to rearrange delivery or collection of the products. However, this may be subject to how the postal services/courier operates in your particular delivery location.

6. Your rights to end the contract

6.1 You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract, as set out below. We’re under a legal duty to supply products that are in conformity with this contract and nothing in these terms will affect your legal rights.

6.2 If what you have bought is faulty or differs substantially from how it is described on our website. You may have a legal right to a repair, replacement or refund of the product. If you have a right to return the product, the return will be free provided you:

6.2.1 return the product to us within a reasonable time after you have had a reasonable opportunity to inspect the goods; and

6.2.2 have not disposed of, lost or destroyed the goods.

6.3 If you want to end the contract because of one of the reasons set out below. The contract will end immediately once you give us written notice and we will refund you in full for any products which you have paid for, but which have not been supplied to you. The reasons are:

6.3.1 We have told you about an upcoming change to the product or these terms which you do not agree to.

6.3.2 We have told you about an error in the price or description of the product you have ordered, and you do not wish to proceed.

6.3.3 We have told you that supply of the products may be significantly delayed because of events outside our control.

6.3.4 We have suspended supply of the products for technical reasons or notify you we are going to suspend them for technical reasons, in each case for a period of more than four weeks.

6.3.5 You have a legal right to end the contract because of something we have done wrong.

6.4 If you have changed your mind about the product. We offer a goodwill guarantee which gives you 30 days (unless stated otherwise on our website) to change your mind and receive a refund (which does not affect your legal rights in relation to faulty products). You have 30 days (unless stated otherwise on our website) from the day you (or someone you nominate) receive the products to change your mind. If your products are split into several deliveries over different days, you have until 30 days (unless stated otherwise on our website) after the day you (or someone you nominate) receives the last delivery to change your mind. In either case, you will need to pay the cost of the return of the product(s).

Please note that, to the extent permitted by law, some products can’t be returned, such as:

6.4.1 Bottles and shakers due to health, safety and hygiene standards.

6.4.2 Any products that have been sealed for health protection or hygiene purposes (e.g. nutritional supplies) that have been unsealed after you receive them or are not in their original packaging or have had any tags or seals broken or removed.

6.4.3 Goods that are custom-made or personalised items.

6.4.4 Any product which is missing any component part(s) when returned by you (unless this is because of something we have done).

6.4.5 Any products which become mixed inseparably with other items after their delivery.

6.4.6 Items with a final discount of 50% or more are 'Final Sale' and are not eligible for returns, exchanges, refunds, or store credit. These items will be marked 'Final Sale' on the product page and will be clearly visible at checkout.

6.5 In all other cases (if we are not at fault and there is no right to change your mind). Even if we are not at fault and you do not have a right to change your mind, you can still end the contract before the products are delivered and paid for – just contact us to let us know.

7. Returns and refunds

7.1 Tell us you want to end the contract. To end the contract with us, ask us any questions or in the unlikely event that you have any complaints about the product, please let us know by contacting our customer service team through our Contact Us link on our website home page or via email online@titansupplements.com.au. Please provide your name, delivery address, order number and email address so we can help you quickly and easily.

7.2 Returning products after ending the contract. If you end the contract for any reason after products have been sent to you or you have received them, you must return them to us. The process for returning products to us is set out in our Returns Policy. Contact our customer service team through our Contact Us link on our website home page or via email online@titansupplements.com.au. Please provide your name, delivery address, order number and email address so we can help you quickly and easily. Enter information (including details of the product(s) you are returning and the reason(s) for the return) and follow the instructions we provide you. Following this, our customer service team will provide you with a return address to send the product(s), at your own cost. Unless stated otherwise on our website, please make sure that the products are returned to us within 30 days.

7.3 How and when we will refund you. We will refund you the price you paid for the products (including delivery costs where applicable) by the method you used for payment. If you used a discount code to buy the product, the amount refunded will be reduced to take into account the benefit of any discount which you received when buying the product. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind, your refund will be made within 14 days from the day we receive the unused product(s) back from you.

8. Our rights to end the contract

8.1 We may end the contract if you break it. We may end the contract for a product at any time by writing to you if:

8.1.1 You do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products, for example, the address for delivery.

8.1.2 You do not, within a reasonable time, allow us to deliver the products to you.

8.2 Refunds. If we end the contract in the situations set out in clause 8.1, we will refund any money you have paid to us for products we have not provided.

9. Price and payment

9.1 Where to find the price for the product. The price of the product (which includes GST), will be the price indicated on the order pages when you placed your order. We take care to ensure that the price of the product advised to you is correct. However, please see clause 9.3 for what happens if we discover an error in the price of the product you order. We do offer an option to pay via Afterpay.

9.2 We may change the price of our products. Sometimes we need to make changes to the price of some of our products. When this happens, we’ll update the prices on our website. If you placed your order for a product before the price change, the price will be as stated on our website, at the time when you placed your order.

9.3 What happens if we get the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, if the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any products provided to you.

9.4 When you must pay and how you must pay. We accept payment by Visa, Mastercard and PayPal. We will not charge you until we dispatch the products to you, although the price payable by you for the products may appear as pending transactions against the payment method you use.

We offer the option for you to purchase using Afterpay Limited. Afterpay allows you to pay in interest free instalments. No interest is applied provided that all instalments are paid on time. The availability of this option to you is subject to approval by Afterpay Limited. Please note that we reserve the right to withdraw or suspend this option at any time at our sole discretion.

10 Discount codes

10.1 From time to time we will release discount codes (“Codes”) via email or other marketing channels. These Codes will allow a discount to be applied to a new order on our website. To apply a Code please enter it (and remember to click “apply”) where specified during the check-out process.

10.2 Please note:

10.2.1 Codes are valid for a limited period of time as specified in the relevant email or marketing communication; they cannot be used outside of that time period.

10.2.2 Save as expressly stated in the relevant email or marketing communication, Codes are only valid on full-priced items and cannot be used on sale or promotional items, or to purchase gift cards.

10.2.3 Only one Code can be applied per order. Codes cannot be used in conjunction with any other offer and are not available for staff of Ironside Fitness Industries Pty Ltd or any of its group companies.

10.2.4 Codes are website specific, cannot be exchanged for cash and are non-transferable.

10.2.5 Codes cannot be applied towards delivery charges.

10.2.6 Returned items will be refunded at the discounted price paid (the discount applied between the goods proportionately). Where a qualifying spend is noted in relation to use of a Code, if items purchased using that Code are later returned to us which brings the amount spent below any qualifying level, the offer value may be deducted from any refund. This does not affect your statutory rights. A discount will not be applied to items subsequently replaced.

10.2.7 Orders are subject to stock availability and acceptance by us. We reserve the right to decline to accept orders where, in our reasonable opinion, a Code is invalid for the order being placed or is the subject of improper use or fraudulent activity.

10.2.8 We reserve the right to withdraw, amend or extend offers at any time on reasonable notice.

10.3 Specific offer terms and conditions are provided with each Code - for specific information relevant to that Code, please refer to the email or marketing communication on which it is featured.

11. Our responsibility for loss or damage suffered by you

11.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

11.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so (including under clause 11.3). This may include liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products (including the right to receive products which are: as described and match information we provided to you; of acceptable quality; fit for their intended purpose; be supplied to you with clear title; and supplied with reasonable skill and care).

11.3 Where you are a customer receiving the product within Australia, you may have additional rights under the Australian Consumer Law. We acknowledge that you may have certain rights under the Australian Consumer Law in respect of the consumer guarantees (which are set out in Division 1 of Part 3-2 of the Australian Consumer Law) as they may apply to goods supplied by us, and nothing in these terms should be interpreted as attempting to exclude, re-strict or modify the applicability of those rights.

11.4 We are not liable for business losses. We only supply the products for private use. If you use the products for any commercial, business or re-sale purpose we will (subject to clause 11.3) to the maximum extent permitted by law, have no liability to you for any loss of or use of data, loss of profit, loss of business, business interruption, loss of business opportunity, or loss or damage resulting from wasted management or other staff time.

12 How we may use your personal information personal information as set out in our Privacy Notice link, as listed on our website home page.

Other important terms

13.1 We may transfer this contract to someone else. We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer, you may contact us to end the contract within seven days of us telling you about it and we will refund you any payments you have made in advance for products not provided.

13.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

13.3 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.

13.4 We may change these terms at any time. We may make changes to these terms at any time to reflect changes in the law or for any other reason. The most up-to-date version of our terms will always be displayed on our website, so please have a look before placing an order for our products to ensure you know about any changes which may have been made since your last visit to our website. If you are unhappy with the change of terms, you may contact us to end the contract within seven days of us telling you about the changes and we will refund you any payments you have made in advance for products not provided.

13.5 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

13.6 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

13.7 Which laws apply to this contract and where you may bring legal proceedings. Where you receive our products in:

13.7.1 Australia: the law governing these terms will be the laws of Western Australia, Australia and you may submit to the nonexclusive jurisdiction of the courts of Western Australia and the Federal Court of Australia and any courts that may hear appeals from those courts about any proceedings in connection with these terms.

Cookie Policy

Last updated: 1 July 2025

What are cookies?

Like most websites, our websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse our websites. They are used to ‘remember’ when your computer or device accesses our websites. They allow us to remember whether you are logged in to the site and what items you had in your shopping basket. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

• Information collected

Some cookies collect information about browsing and purchasing behaviour when you access our websites via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. All data passed by cookies is anonymous and will never contain individual detail such as your name, address, telephone number or payment information but may contain our customer reference number that is unique to you. For more detailed information about how cookies work, please visit www.allaboutcookies.org.

• How are cookies managed?

The cookies stored on your computer or other device when you access our websites are designed by:

• Ironside Fitness Industries Pty Ltd or on our behalf and are necessary to enable you to make purchases on our websites.

• Third parties who participate with us in marketing programmes.

• Third parties who publish web banner advertisements for us.

• What are cookies used for?

Cookies are used with our marketing partners to present you with appropriate offers and advertising as you browse other sites on the internet, based on your browsing activity while on our site. Cookies also allow us to work alongside our web analytics partner, Google Analytics, to see how you like to use our website, which pages or special functions you prefer and help us to make them better. We may match the data we capture through cookies with personal data that we already hold about you to better understand you. This helps us to continually improve the relevance of our promotional communications, your shopping experience and our products and services. The main purposes for which cookies are used are:

1. For functional purposes essential to effective operation of our websites, particularly in relation to online transactions, site navigation and preferences.

2. For marketing and advertising, particularly web banner advertisements and targeted updates through digital channels and social media.

3. To enable us to collect information about your browsing and shopping behaviour, helping us to improve your shopping experience and to monitor performance.

4. To enable us to meet our contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

• Marketing cookies

Ironside Fitness Industries Pty Ltd works with partners who serve advertisements or present online offers on our behalf. Most of these marketing partners use both session and persistent cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. All data collected by third party cookies is anonymous and will never contain your name, address, telephone number, email address or payment details.

• What type of cookies do we use?

There are two types of cookies that may be used during your visit to our site:

1 Session cookies

Session cookies are deleted after each visit to our site. For example, when you are browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. Session cookies allow you to add an item to the basket and then move through the checkout. Disallowing these cookies via your web browser will mean you are unable to place an order on this site.

2 Persistent cookies

Persistent cookies remember you for a set period of time, allowing wish list and/or previously viewed products to be displayed the next time you visit our site and whether you were logged into your account.

• Turning off and deleting cookies

Most web browsers will provide the option to turn off or disallow cookies. How you do this depends on the web browser you are using. Instructions for disallowing cookies can usually be found in the browser's 'Help' menu. Note that in common with most other transactional websites, if you only disable third party cookies, you will not be prevented from making purchases on our websites but refusing the cookies we have used via your web browser will mean that you are unable to make a transactional purchase on our website. You may also find that the functionality of many other websites and services will be affected. Cookies can be deleted using your web browser. However, unless they are disallowed, they will be re-applied the next time you visit a website.

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular desktop browsers are set out here (these may vary depending on operating system and browser version):

For Microsoft Internet Explorer:

1. Choose the menu “Tools” then “Internet Options”

2. Click on the “Privacy” tab

3. Select “Advanced”

4. Choose the appropriate settings

For Google Chrome:

1. Choose “Settings” and click on “Advanced”

2. Under "Privacy and Security" click “Content Settings”

3. Click “Cookies”

For Safari:

1. Choose Preferences > Privacy

2. Click on “Block all cookies”

For Mozilla Firefox:

1. Click on the menu icon then select “Options”

2. Click on the icon “Privacy & Security”

3. Find the menu “cookie” and select the relevant options

For Opera 6.0 and further:

1. Choose the menu icon and select “Settings”

2. Click on “Privacy & Security”

3. Choose the appropriate settings